Markus Giesler
Marketing & Consumption
Teaching
   

 

 

  Cyborg Consumerism
 
A Schulich MBA class (Photo: Schulich School of Business © 2009)
 



Thank you for your interest in my teaching philosophy and my course offerings. Below please find an interview that was published (in parts) in Schulich's student newspaper The Insider. It gives you a good overview over my teaching activities at Schulich. Please do not hesitate to get in touch if you have any questions!
Professor Giesler, what inspired you to become a scholar?

The rise of music downloading around 1999. I was working as a music producer and label owner and had a lot of success. Then, one night, I discovered my own music on Napster. I was only moments away from calling in the lawyers but somehow I got in touch with Philip Kotler and Robert Kozinets from the Kellogg School of Management who invited me to Chicago to explore the future of music entertainment and of the creative industries in general. What followed was a very exciting seven-year intellectual journey between entertainment marketing practice and theory, and production and consumption, that culminated in my current position here at Schulich.

What is your personal philosophy of education?

Well, first of all I believe in the total integration of research, teaching and practice. They always go together. Now that may sound like a truism but how many professors are or have been leaders in businesss and how many great teachers are really pioneers in research? I seek to approach all my work in light of this imperative, which is why I seek to focus one a well-defined area where I can have a handle on all three levels at once so that I can constantly feed the new insights from practice and research back into the classroom.

Second, complex problems have simple, easy to understand, wrong answers. In a typical classroom setting, we are constantly running the risk of obliterating the magic of the market through oversimplification and stereotyping. I seek to lure my students back into the rabbit hole. When, after the class, they suddenly question their answers, they are one step closer to becoming a true leader.

Finally, I seek to look at education as a process of constant intellectual renewal and growth in which I can learn as much from my students as they learn from me. So I don't just "give lectures;" I rather experience the class discussions and case projects as unpredictible journeys so that the actual problem at hand and the process of addressing it teaches us the lesson, not just the professor.

You’ve developed an MBA elective course called “Entertainment Marketing and Culture.” Can you explain this course a little bit?

Sure. During the past ten years, I've found that decision makers in the creative industries often have little understanding of what constitutes excellence in marketing. Entertainment marketing is different in multiple ways because of the respective competitive and industry structures, but also because of the economic particularities of creative products and the nature of their consumption. We develop a managerial and socio-cultural understanding of the marketing of creative products, services, and experiences. Attention is focused on exploring the relationship between technological, legal, cultural and competitive changes and informed entertainment marketing decision-making; the development of entertainment products, and marketing strategies for motion pictures, music, games, themed spaces, online entertainment culture and more.

Do your students go into entertainment marketing later on?

Yes, absolutely! Many of my students have used this course as a springboard for careers with Disney, Viacom, MTV, Bertelsmann, BMG, Alliance Atlantis, and many others. I'm currently building up a network of alumni. The students who took the course before and go into the entertainment industry will become mentors for those who have an interest in the respective sectors.

Can you explain how the classroom looks when you teach?

I use an effective combination of real world marketing cases, class discussions, fieldwork, simulations, and guest speakers from the entertainment industry. The cases refer to situations I was facing in my own career or they derive from my current and past research and collaborations with companies such as Apple, Bertelsmann, or Viacom. The guest speakers are from these and other companies, and they come to Schulich to talk about their own projects as well as to learn from the interaction with the students.

So you lay a lot of emphasis on class discussions?

Yes, the total learning experience can only be as good as each student’s individual contribution and I constantly raise the bar. Students should be prepared to make informed contributions and lots of them. I expect them to bring their cultural knowledge to the table and to be effective team players.

Many students refer to you as a very generous mentor. Others praise your fast email turnaround. How do you go about these things?

I’ve had and still have very good mentors, both in research and in the industry. I'm very grateful to them because they have taught me to conceive of scholarship as a form of gift giving. That's why I don’t want to miss out on the exciting projects of our students. So my door is always open, and it’s such an honor to help students in reaching their goals. As for email communication, I try to get back to students as fast as possible. That can be a challenge with all the traveling and the fact that I'm writing a lot but I really try to do my best.



   
     
   
     
   
     


Teaching
Student Voices*
 
"Professor Giesler is genuinely concerned for the success of students both inside and outside of the classroom. He has demonstrated this inside the classroom by conducting an evaluation of how the course is taught, and having analyzed the feedback, has taken into due consideration all the suggestions offered by the students for improving the course. Outside of the classroom, he is easily approachable and always willing to listen to and help students with issues that they may have in the course."

"[Professor Giesler] creates a classroom experience that revolves around critical thought. The atmosphere is vibrant, alive, and exciting, because he is so excited about the material. It makes everyone want to get just as excited to the point that we forget that we’re actually learning. His great experience in the field and knowledge of current events makes the class up-to-the-minute in content which is truly unique for a teacher to do."

"He displays his knowledge because he is able to look at any case at all and give incredible ideas and suggestions to the problems. While there may not be a right answer, he applies his background, skill and enthusiasm to come up with ideas that really make sense, and fit with the situation at hand. I think his experience as a consultant shows that he is a natural for the subject, and his enthusiasm for every single case we look at comes out and infects the whole class."

"He is without a doubt the next big thing at Schulich (if he is not currently). I would not have been interested in marketing without having taken his course, and it now seems that I have a potential career in the field."

"[Professor Giesler] has gone out of his way to help me both in and out of this course. He has provided guidance for a group project I worked on, and met out of class to discuss my career options. He has spent more time than I could ever ask helping me find direction, and then asking appropriate questions to focus my ideas. His experience, enthusiasm and connections to the real world have been an invaluable resource, and I know his pushing me to tell a better story about myself will lead me to a more fulfilling and exciting career, whatever path I choose."

*These student voices were cited from the nomination for the 2007 Seymour Schulich Teaching Excellence Award. Please find the complete list of student voices here.